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Archive Monthly Archives: September 2018

Use the 10/10/10 question process to make better decisions in your business…

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Your emotions have an impact on the business decisions you make. This is not a bad thing, but the key is to be able to identify and control your emotions. Most of the time you will not even realise that they are there. But they are, ready to derail you from the right decision path. You cannot turn your […]

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Use a yes-tag question and change the outcome of conversations with your customers…

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Asking the right questions transforms the conversations you have with your customers. Asking the right questions builds better relationships with your customers. Asking the right questions turns prospects into customers. Start with a ‘yes-tag’ question, but, what are ‘yes-tag’ questions? Simply, they are questions where to only real logical answer is ‘yes’… The point of asking a ‘yes-tag’ question is […]

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How can Ed Sheeran’s BHAG (Big Hairy Audacious Goal) help your business succeed?

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Whether you like Ed Sheeran’s music or not, you will have heard of him. He is, without doubt, currently the biggest selling male artist and headlined Glastonbury! But, this success has not happened overnight, he is not a product of a music mogul or a television programme, he is a product of his own consistent, daily […]

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Avoid lost profits in your business and encourage a culture of customer care…

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Customers will only receive the level of care they expect if every member of your team understands that the needs of the customer should always be the top priority. Encouraging a culture of this kind can be a difficult task. It is suggested that upwards of 70% of change programmes within business fail. This is because the front-line […]

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How can the sales of carpet tiles influence the way you sell your products and services?

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The 80-20 rule in business means that 20% of your time should be spent on the areas of your business that create 80% of your results. This ratio can help you become more efficient and more profitable. By identifying and focusing more time on the most important areas, you can achieve higher growth and better results. Most successful […]

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Find, catch and keep your customers with smarter email marketing

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You might be using email marketing to let your customers know about your products and services, but are you actively driving them to your website? If the email you send is information only and has no further action required, the chances are the email contact list you have is not growing and the visits to your […]

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